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Shipping and Identity Verification
Mutiny Machine usually ships within 2-5 business days and all orders are shipped UPS Ground. Mutiny Machine is in no way responsible for lost, stolen, or damaged packages and issued with delivery of your order must be disputed through the shipping carrier. The max claim you will receive for lost or damaged packages is $100 unless you purchase insurance at checkout. Insurance does NOT cover items that are shown to have been delivered and or signed for at delivery and all orders with purchased insurance ships with a Delivery Confirmation with Signature Required. An option to purchase only Delivery Confirmation with Signature Required is also available at checkout. If you received notice that your order has been completed that means it has been completed and is either awaiting pickup or has shipped. Tracking numbers are sent via email automatically by UPS as soon as orders are scanned so please do not email us requesting a tracking number. We reserve the right to cancel all orders that seem suspicious to us. Shipping addresses MUST match the billing address and AVS settings must NOT be triggered by fraud protection, otherwise you may be required to submit a government issues ID or proof of residence in order to verify your identity and address. Failure to submit to identity verification or failure to provide the required documentation within 7 days of placing your order will result in your order being cancelled and a 20% restocking fee being against your account. All orders that are placed with a mismatching billing address and/or and AVS mismatch will be delayed for at least 2 business days or until we receive the required information. SEE BELOW (Order Cancellations and Refunds). Orders large enough to be palletized will be shipped on a pallet so if you do not have a forklift then you must request a liftgate after checkout otherwise it will be assumed that you have a forklift. Requiring a liftgate is an additional fee that you as a customer are responsible for, even if you purchase included free shipping. All freight shipments are insured for a max of $100 unless you purchase additional insurance at checkout.
If you need to contact us for any reason, please fill out the Contact Us form on this website or email us at [email protected]. You can also call us at 832-585-1042 however we are usually busy processing orders and we DO NOT check our voicemail often so if you do not reach us by phone then you MUST send us an email to get a response. Please give us 1-2 business days for a response and we will get back to you as soon as possible. Please be aware that we are an ONLINE RETAILER ONLY, therefor we do not have a store front that is open to the public and under no circumstance will we allow you to pick up your order or meet you to do a transaction.
By Purchasing from this site, I certify the following:
- I am at least 21 years old.
- I am in no way prohibited by state or federal law from purchasing ammunition.
- I am the actual buyer of the ammunition and am not purchasing for a third party.
- I have not renounced my US citizenship.
- I am not an unlawful user or addicted to any controlled substance.
- I am not an illegal or unlawful alien, and I am not a nonimmigrant alien.
- By selling then delivering ammunition, MutinyMachine.com is in no way violating any Federal, State, or local ordinance.
- I am not a fugitive from justice.
- I am currently not subject to domestic restraining order of any kind.
- I have never been adjudicated as a mental defective and I have not been committed to any mental institution.
- I have never been, nor am I expected to be convicted in any court of a misdemeanor crime of domestic violence.
- I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year.
- I have never been, and I am not expected to be discharged from the Armed Forces under dishonorable conditions.
We will ship to California, Connecticut, District of Columbia, Illinois, Massachusetts, and New Jersey, but documentation may be required depending on your state. WE WILL NOT ship to Hawaii, Alaska, or Chicago! All orders going to California and New York MUST be shipped to a Federal Firearms Licensee. All cancelled orders will be charged a 20% restocking fee, NO EXCEPTIONS, so know your local laws BEFORE you order. If you cancel your order because you do not want to have it shipped to an FFL then you will be charged a 20 percent restocking fee. YOUR LOCAL LAWS APPLY and you are responsible for ensuring that it is legal to ship to your area. By placing an order, you assume all liability for any state or local laws that may be broken by shipping ammunition to your area. It is your responsibility ONLY and NOT the responsibility of Mutiny Machine to know your local or State laws.
Because we focus on quickly processing orders for fast shipment, all sales are final and cancellations are generally NOT accepted for any reason whatsoever once you complete your transaction. (SEE SHIPPING ABOVE) That said, we will try our best to cancel your order and refund your payment if we happen to see your cancellation request before the order is completed. All cancelled orders that we accept at our sole discretion will incur a 20% restocking fee on items purchased, NO EXCEPTIONS so make sure you are ready to commit to purchasing items on our website before you place an order. If you contact us to cancel an order and you do not get a response from us then then its safe to assume that your cancellation request was either not accepted or was not seen before the item shipped. ALL SALES are FINAL whether or not you sent us a request before your item ships although we will do our best to help you and cancel your order if we can.
Mutiny Machine reserves the right to cancel orders for any reason whatsoever with or without notice although we will do our best to contact you to explain why the order was cancelled and give you the opportunity to repurchase if possible.
All sales are final and no returns are accepted. However, if you are dissatisfied with your order, please reach out to us by email and give us 1-2 business days to respond. We will do our best to resolve your issue. If you received an incorrect order, we MUST receive notice via email at sal[email protected] within 7 days of an order being delivered.
If we ship your order and the package is refused by the receiver or RETURNED TO SHIPPER for ANY reason then your order will be cancelled, the items you ordered restocked and you will be refunded MINUS the cost incurred to ship and return the item plus 20% of the cost of the merchandise that you ordered. NO EXCEPTIONS. It is YOUR responsibility to make sure that you enter the correct shipping address when checking out and that someone will be available to accept the package. If your package is directed to a UPS access point for any reason, you MUST pick up the package otherwise the order will be returned, restocked and you will be refunded MINUS the cost incurred to ship and return the item plus 20% of the cost of the merchandise that you ordered. If your order is lost by UPS after an unsuccessful delivery attempt is made then you will become ineligible to make an insurance claim whether or not you purchased insurance. NO EXCEPTIONS!
Military Surplus and General Ammunition Disclaimer
ALL Military Surplus is sold “AS IS” and Mutiny Machine is in no way responsible or liable for any damage and/or defects caused to your firearm, self, others, or their property from the use of Military Surplus ammunition or any other ammuntion purchased from Mutiny Machine, LLC.
By purchasing ammunition from us, you agree that you assume ALL liability that may result from its use, whether the use was proper or improper and you agree to indemnify, hold harmless, AND defend Mutiny Machine, LLC in the event of injury to you, another person, or property from the use of ammunition purchased from Mutiny Machine. By purchasing, you agree to release Mutiny Machine, its owners, agents, or employees of any and all liability resulting from the use of ammunition purchased from Mutiny Machine, especially military surplus ammunition.
This Contract shall be governed and construed in accordance with the laws of the State of Texas. This Contract shall be performable only in Montgomery County, Texas and venue for any action hereunder shall lie exclusively in Montgomery County, Texas. By purchasing, you agree to reimburse Mutiny Machine, LLC, its owners, agents, or employees for any and all attorney fees, travel costs, or court costs that may be incurred while defending against any claims brought against by you, your agents or anyone else against Mutiny Machine, its owners, agents, or employees as a result of you or someone else shooting or using ammunition that you purchased from Mutiny Machine.
Mutiny Machine reserves the right to substitute different quantity boxes of the same ammunition in order to fulfill your order. For example, if you order five 20 round boxes of ammo, we may substitute one 100 round box instead of sending 5 separate boxes of 20. Because branding and package design on products listed can change frequently, Mutiny Machine also reserves the right to substitute different box designs or variations as long as the manufacturer and specification remain the same as what was ordered. If we are out of a product and we cannot substitute the product that you ordered with the same manufacturer and specifications then we will contact you to confirm that you are okay with the substitution for sending the order. Cases may be repackaged in order to save shipping costs although items will never be separated from their original individual boxes.
Mutiny Machine encourages you to setup an account so you can be notified when new stock is added to the inventory and so you can track your orders. Be the first to get a hold of the Mutiny Machine stock!! Thank you for your continued business!!!
Mutiny Machine holds an 07-02 Federal Firearms License and only ships firearms to other Federal Firearms Licensees.
We do not transfer firearms to individuals for items purchased on this website although we do sometimes make exceptions. If you buy a firearms from us, you must send us a copy of the FFL and/or SOT for the dealer that you want to use for your transfer so we can begin the paperwork and prepare for shipping.